Delivery time in within the Netherlands
Orders of products in stock will normally be shipped via parcel post within 2 working days. We use the parcel service of PostNL, which in most cases delivers the parcel the next working day, although they can not guarantee this. This means that it takes a total of 2 to 3 working days for the order to be delivered once an order has been placed.
The delivery times of PostNL are from Monday to Saturday, in principle before 18:00 hours. On busy days it is possible that the package will be delivered later in the evening until 21:00.
If no one is present when the package is delivered, the letter carrier will leave a bill. Normally, the parcel will then be offered again the next working day at the same address. If nobody is present, the parcel will be delivered to the nearest post office. A bill will be left with the message that the order can be picked up there within three weeks.
As soon as your order has been shipped, you will receive a confirmation email with a Track & Trace link to see where the order is located.
We deliver to the following countries with the following shipping costs:
Netherlands € 4,95
Belgium € 8,50
France € 12,50
United Kingdom € 10,50
Delivery times outside the Netherlands can take 3-4 working days.
For returns, we ask you to contact us at firstname.lastname@example.org. We can then sort everything out for you and contact you as soon as possible. The products should, if reasonably possible, be presented for transport in the original packaging.